Shipping policy

DELIVERY

Everything is made and packed by hand. Here's how we get it to you.

COLLECT FROM US — FREE

Choose Pickup at checkout and collect from us in Cape Town.

Orders are usually ready within 24 hours.

Monday to Thursday, 09:00–14:00 or 18:00–20:00. Weekends by arrangement.

Please leave a contact number with your order so we can agree a time

that suits you. We're flexible — just ask.

LOCAL DELIVERY — FREE OVER R250

We deliver to the northern suburbs ourselves, on Wednesdays and Saturdays.

Order by Tuesday for Wednesday, or by Friday for Saturday.

Orders under R250 are R50.

COURIER — ANYWHERE IN SOUTH AFRICA — R99

Free on all orders over R350.

3–5 business days once your parcel is on its way.

INTERNATIONAL — R310

We ship to Australia, Austria, Belgium, Canada, the Czech Republic, Denmark,

Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia,

the Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea,

Spain, Sweden, Switzerland, the United Arab Emirates, the United Kingdom and

the United States.

Any import duties or taxes charged on arrival are for your account.

IF SOMETHING GOES WRONG

Our soaps cure in small batches, so now and then something sells out between

your order and our packing table. If that happens we'll contact you straight

away and offer you a substitute, a wait, or a refund — whichever suits you.

Questions about a delivery? Get in touch. We'd far rather hear from you

than have you guess.